Privacy Policy - Concorde Worldwide

For over 40 years, Concorde Worldwide has proudly provided premier chauffeured transportation services with an unwavering commitment to integrity, discretion, and the protection of our clients’ personal information. Trusted by Fortune 100 companies and global travelers alike, our commitment to service excellence is matched by our dedication to safeguarding your data through secure, technology-driven practices.

 

This Privacy Policy outlines how Concorde Worldwide ("we," "us," or "our") collects, uses, protects, and manages your personal contact information, including encrypted payment details, addresses, email addresses, and phone numbers from both new and existing customers.

We encourage you to review this policy to understand how your information is handled and the choices available to you.

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1. Information We Collect

We may collect the following types of personal information:

• Payment Information: Securely encrypted credit card or other payment data used to complete your transactions.

• Address Information: Required for service coordination, billing, and logistics.

• Email and Phone Numbers: Used for booking confirmations, updates, service notifications, and client support.

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2. How We Use Your Information

Your personal data is used to:

• Process Transactions: Ensure accurate and secure payment processing.

• Deliver Transportation Services: Coordinate pickups, drop-offs, and logistical details.

• Maintain Communication: Provide service confirmations, respond to inquiries, and share important updates.

• Manage Client Accounts: Maintain reservation history, preferences, and support records.

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3. Sharing Your Information

We only share your information under the following limited circumstances:

• With Trusted Service Providers: Including partners assisting with payment processing, app functionality, logistics, or customer service—only as required to fulfill our services.

• For Legal Compliance: When legally obligated to do so in response to court orders, government requests, or applicable laws.

• For Business Continuity: In the event of a business transfer, merger, or restructuring, your data may be shared as part of operational due diligence.

Important Note: Concorde Worldwide does not sell your personal information to any third parties. We are fully committed to maintaining the confidentiality and security of your data.

For inquiries related to data use, contact: info@concordeworldwide.com

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4. Your Rights and Choices

You have the following rights with respect to your data:

• Access & Corrections: You may request access to or updates of your personal information at any time.

• Data Deletion: You may request that we delete your information, subject to legal and operational retention requirements.

• Communication Preferences: You may opt out of promotional emails or update your preferred methods of communication.

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5. Data Security

We implement robust security protocols to protect your information, including the use of encryption, secure servers, access controls, and continuous monitoring for unauthorized access.

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6. Children’s Privacy

Concorde Worldwide does not knowingly collect personal data from individuals under 18 years of age. Our services are not directed to minors.

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7. Updates to This Privacy Policy

We may periodically revise this Privacy Policy to reflect changes in legal requirements, technology, or business practices. Any material updates will be posted on our website along with the updated effective date.

Effective Date: August 4th, 2025

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8. Contact Us

For any questions or concerns regarding this Privacy Policy or how we handle your data, please contact - Customer Support: reservations@concordeworldwide.com

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Additional Notices:

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Location Data

The Concorde Worldwide App, developed by GroundWidgets, may request access to your device's location in order to match you with nearby chauffeurs, estimate fares, and enhance safety features. Location data is only collected with your consent and only while the app is actively in use. You may disable location access at any time in your device settings.

Account Deletion

To request deletion of your Concorde App account, please email reservations@concordeworldwide.com using your registered email address. Once your request is verified, we will begin the account deletion process and remove your data in accordance with this policy.

 

By using Concorde Worldwide’s services or applications, you agree to the terms outlined in this Privacy Policy.